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Spring Telehealth Privacy Policy

Spring Telehealth, operated by Manjuka Wijewardena, Nurse Practitioner, is committed to protecting your privacy and safeguarding your health information. This Privacy Policy explains how we collect, use, disclose, and protect your Protected Health Information (PHI) in compliance with HIPAA regulations.

Information We Collect

We collect the following personal and health information to provide virtual consultations:

  • Personal identifiers: name, date of birth, phone number, email

  • Medical history, symptoms, diagnoses, treatment plans

  • Payment information for services rendered

  • Technical data: IP address, device type, session timestamps

Contact: (361) 232-8833 | info@spring.telehealthpractices.com

How We Use Your Information

Your PHI is used for:

  • Providing virtual healthcare consultations and treatment

  • Processing payments and billing

  • Scheduling and appointment reminders

  • Quality improvement and practice management

  • Complying with legal and regulatory requirements

How We Share Your Information

We never sell your PHI. We may disclose information:

  • For treatment: coordinating care with other providers

  • For payment: insurance claims processing

  • For operations: practice audits, compliance

  • As required by law: public health reporting, court orders

  • With your written authorization: marketing, research

Patient Rights

You have the right to:

  • Access and obtain copies of your PHI

  • Request amendments to incorrect information

  • Request restrictions on certain uses/disclosures

  • Receive confidential communications

  • Receive an accounting of disclosures

  • Revoke authorization at any time (future effect only)

Data Security

Spring Telehealth implements:

  • HIPAA-compliant encryption for all data transmission

  • Secure video conferencing platforms

  • Access controls and employee training

  • Regular security audits and updates

  • Breach notification within 60 days if required

Website & Cookies

Our website may use cookies for:

  • Session management and security

  • Analytics (anonymized, non-PHI data)

  • You may disable cookies in browser settings

Minors Policy

Parents/guardians must consent for patients under 18. We do not provide reproductive/mental health services to minors without parental involvement.

Changes to Privacy Policy

Manjuka Wijewardena reserves the right to update this policy. Changes will be posted on our website with effective date. Continued use constitutes acceptance.

Complaints

Contact us if you believe your privacy rights were violated:

Contact Information

Spring Telehealth
Manjuka Wijewardena, NP
Phone: (361) 232-8833
Email: info@spring.telehealthpractices.com
Effective Date: January 5, 2026